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Show quick links. Hide Hide permanently. Table of Contents. Getac B User Manual pages. Page 2 All other brand and product names are trademarks or registered trademarks of their respective owners.

NOTE The information in this manual is subject to change without notice. For the latest version of the manual, please visit the Getac website at www. This chapter first tells you step by step how to get the computer up and running.

Then, you will find a section briefly introducing the external components of the computer. Getting Started Page Getting The Computer Running Getting the Computer Running This section guides you through the procedures for getting the computer ready for operation.

Then, insert the other end through the first loop as indicated by below and pull it tight. It is suggested that you use AC power when you start up the computer for the very first time. Using other AC adapters may damage the computer.

A reverse procedure may damage the AC adapter or the computer. When unplugging the connector, always hold the plug head. Never pull on the cord. Make sure that the computer is connected to AC power or battery is fully charged. Open the top cover. Press the power button 4. You need to open the protective covers to access the connectors. When not using a connector, make sure to close the cover completely for water- and dust-proof integrity.This site uses cookies to offer you a better browsing experience.

Getac products are used all over the world in extreme conditions, and our products are the industry standard when it comes to quality and durability. A versatile and portable tablet that's more than ready to support any operation where rugged performance matters.

From its multi-functional tablet hard handle, attachable full-size backlit keyboard, to a wide variety of straps and harnesses, the K can adapt to all your needs indoors and in the field through a variety of usage modes and an extensive selection of accessories. The EX80 fully rugged tablet is intrinsically safe and certified for use in Zone 0, hazardous and potentially explosive environments.

The Getac A fully rugged tablet is our largest and most powerful tablet to date. It features best-in-class performance, industry-leading security and a spacious 14" display, with wide viewing angles, that provides more room to get things done, with less scrolling. The Getac T fully rugged tablet is always there when you need it.

Its 8.

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The award-winning F is a true revolution in rugged tablet computing. The F combines best-in-class performance, industry-leading security, a large Getac devices have one of the lowest failure rates in the industry and because of that we offer our 3 year Bumper-to-Bumper Warranty cover as standard.

We have consistently delivered industry firsts in rugged technology innovation over the last 30 years. Working closely with customers and partners we have the capability to develop and deliver technology which meets the needs of the end user. Only Getac designs and manufactures its rugged notebooks down to the chassis.

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Our expertise in magnesium alloy and impact resistant polymer manufacturing allows us to build a rugged computer that can withstand drops, bumps, and other impacts. Being able to work in any environment is critical, even freezing cold environments.

With integrated dedicated GPS and antenna pass-through to the dock providing class-leading acquisition speed and location accuracy for vehicle based mobile workers. Getac processes the personal data of its customers and partners such as names, contact details and email addresses, amongst other things.

These additional privacy notices shall supplement this Privacy Notice. This Privacy Notice relates to the processing of personal data by Getac.

Defined terms used in this Privacy Notice are explained in Section Q below. Contact details are provided in Section N below. This Privacy Notice may be amended or updated from time to time to reflect changes in our practices with respect to the Processing of Personal Data, or changes in applicable law. We encourage you to read this Privacy Notice carefully, and to regularly check this page to review any changes we might make in accordance with the terms of this Privacy Notice.

None of the lists, or examples provided in this Privacy Notice, are intended to be exhaustive or fully representative of every individual. Collecting your Personal Data We may collect Personal Data about you, such as your name, address and contact details.

Getac F110 User Manual

When you visit a Site, your device and browser will automatically disclose certain information such as device type, operating system, browser type, browser settings, IP address, language settings, dates and times of connecting to a Site and other technical communications information. Disclosing Personal Data We may disclose your Personal Data to other entities within the Getac group including providing services to you and operating our Sites. Where we engage a third-party Processor to Process your Personal Data, the Processor will be subject to binding contractual obligations to: i only Process the Personal Data in accordance with our prior written instructions; and ii use measures to protect the confidentiality and security of the Personal Data; together with any additional requirements under applicable law.Mission-critical COTS computing that delivers high powered processing and reliability in operational environments.

Rugged computing that boosts your productivity. Digitising oil and gas through connected workers and optimised productivity. Rugged computing that is on-duty when you are on-duty. Rugged computing that drives efficiency. Rugged computing that energizes your infrastructure. Defence Mission-critical COTS computing that delivers high powered processing and reliability in operational environments.

Industrial Manufacturing Rugged computing that boosts your productivity. Natural Resources Digitising oil and gas through connected workers and optimised productivity. Public Safety Rugged computing that is on-duty when you are on-duty. Transport and Logistics Rugged computing that drives efficiency.

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Utilities Rugged computing that energizes your infrastructure. Products Laptops Tablets. On your Original Getac Box. On your Getac Product. Note for handheld owners: The serial number for handheld computers is usually located in the battery compartment. Want to buy? Contact us.

Tech Support FAQ

Want to become an approved partner? Find out more. All rights reserved.Enter a question, keyword, or topic Reset Search. How do I enable my backlight keyboard on V? Where can I locate the serial number of my computer? The computer will not power on when the power button is pressed. My F screen will not auto-rotate when I rotate my unit.

How do I correct this? How do I install updated drivers?

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How do I factory reset my unit to the original factory image? There is an OOBE problem. Why the Windows10 OS can not be activated? Am I able to use the back camera while having my T on the dock? How can I use the standard keyboard layout for the T on screen keyboard when the option is grayed out after receiving my unit?

How long is the warranty of my Getac battery? Cellular successfully connected, but no internet. What are the terms and condition for the 3-Year bumper-to-bumper warranty? Where can I find the drivers and connection manager?

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Is the T battery hot-swappable? How do I contact Tech Support? Is the 4G LTE card backwards compatible? Water or liquid is spilt onto the keyboard.

What are the terms and condition for the 5-Year bumper-to-bumper warranty? What are the terms and condition for the 3-Year limited warranty?

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Which models are serviced by FedEx TechConnect? How do I download an updated driver for my computer? Diagnosing a display issue. What formats can the Super Multi drive read? How long is the warranty of my Getac accessory? How to solve ZX70 no display with the blue indicator light? Service for products were sold by US but deployed abroad. How to restore the operating system of your computer to its factory state if the System Recovery is not available?

Why A don't support Vpro function?There are several different ways to navigate to Advanced Startup Options, depending on whether you can boot up or not. On many computers, if you hit F11 as soon as the computer powers on, you can get to the Advanced Startup Options menu. Create a bootable Windows 10 install disk if you don't have one already. We have instructions for creating a bootable install drive.

Boot off of the disk. If Windows 10 encounters a startup error, it may eventually take you to the Advanced Startup Options menu on boot. If you can make it to the Windows 10 login screen, you can get to the Advanced System Options menu.

If you are already at the Windows 10 desktop, getting to the Advanced Startup Options menu is easy. Navigate to settings. You can get there by hitting the gear icon on the Start menu. Laptop Mag. Method 1: Hit F11 On many computers, if you hit F11 as soon as the computer powers on, you can get to the Advanced Startup Options menu.

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Click Next. Click Repair Your Computer. Click Troubleshoot. Click the power button icon in the lower right corner.

How to Enter BIOS

Hold down shift and click Restart. Click Troubleshoot on the screen which appears. Select Recovery from the menu. Click Restart Now. The computer will boot to an options menu.See Attached PDF. Please continue to refer to Getac website to identify fixes as they are posted for your systems.

Microsoft site: ADV Guidance to mitigate speculative execution side-channel vulnerabilities. Microsoft had preemptively included a patch for Windows 7, 8, 8. Please make sure all of your units have received the October 10th patches:. They have already released updated Windows drivers here:. We are actively testing these new drivers for officially releasing on our website, but you can download the official releases from Intel directly.

We will release a firmware update tool for our models within three weeks of receiving the new firmware from Intel. We will have a better timeline once we receive the update from Intel.

If your models do include vPro, you can disable the functionality at the BIOS level until the patch is released. A: You can do a clean boot on the unit. Reference the user manual This will wipe the data on the unit but sometimes will allow the unit to refresh and continue working. If the clean boot does not correct the issue then it will need to go in for repair. A: First question is, are you using external antenna? If you're not then follow these steps to change docking USB to 2.

If you are using an external antenna please check to make sure it is in the correct spot on the dock. Usually port C. Then have your software point to those Virtual ports to get the data it needs from the GPS. A: Before clicking the start button check to see if you do not have another program that is already using the GPS.

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If there is then close down those programs first then try clicking start again. Only one program can use the GPS at a time. If this is your first time attempting then please check your PO to make sure it was purchased with a GPS. A: No it is not required as Windows can manage the connection just fine. Here are some steps when installing the drive that will help:. This will allow you to have the driver installed without using skylight and the proper carrier will be chosen based on your SIM.

Now you can manage the connection through Windows. A: Please check your APN settings. A lot of times this will happen if you have the default carrier APN but you're supposed to be using a static APN so your unit gets a static IP from the carrier. Change the APN to what you need it to be and try again. Please follow these steps to turn it back on:. If it's not please install the latest driver from our driver page.

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If the driver is already installed please check device manager that it is enabled:. A: Have the unit on the AC Power then make sure the good battery can charge in both ports. If it can take the good battery out and attempt the non-charging battery in either port.

If it is then check the battery serial number to see if it is still under warranty to be replaced or you will need to purchase a replacement from your re-seller. A: Not necessarily.This site uses cookies to offer you a better browsing experience. With a vivid The EX80 fully rugged tablet is intrinsically safe and certified for use in Zone 0, hazardous and potentially explosive environments.

SinceGetac has manufactured rugged computers for the most demanding users in the harshest environments. Our rugged computers are designed to solve the challenges our customers face daily. We pride ourselves on having the absolute best customer service in the industry, with the only bumper-to-bumper warranty standard on every fully rugged device that we sell.

If you are happy to be contacted by Getac for these purposes, please click the check box above. By clicking the checkbox, you consent to Getac contacting you in accordance with the provisions of this notice. You can revoke your consent at any time, free of charge, by sending an email to globalmarketing getac.

Getac processes the personal data of its customers and partners such as names, contact details and email addresses, amongst other things. These additional privacy notices shall supplement this Privacy Notice. This Privacy Notice relates to the processing of personal data by Getac.

Defined terms used in this Privacy Notice are explained in Section Q below. Contact details are provided in Section N below. This Privacy Notice may be amended or updated from time to time to reflect changes in our practices with respect to the Processing of Personal Data, or changes in applicable law. We encourage you to read this Privacy Notice carefully, and to regularly check this page to review any changes we might make in accordance with the terms of this Privacy Notice. None of the lists, or examples provided in this Privacy Notice, are intended to be exhaustive or fully representative of every individual.

Collecting your Personal Data We may collect Personal Data about you, such as your name, address and contact details. When you visit a Site, your device and browser will automatically disclose certain information. Disclosing Personal Data We may disclose your Personal Data to other entities within the Getac group including providing services to you and operating our Sites.

Where we engage a third-party Processor to Process your Personal Data, the Processor will be subject to binding contractual obligations to: i only Process the Personal Data in accordance with our prior written instructions; and ii use measures to protect the confidentiality and security of the Personal Data; together with any additional requirements under applicable law.

International transfer of Personal Data Because of the international nature of our business, we may need to transfer your Personal Data within the Getac group, and to third parties as noted in Section D above, in connection with the purposes set out in this Privacy Notice.

For this reason, we may transfer your Personal Data to other countries that may have different laws and data protection compliance requirements to those that apply in the country in which you are located. Where we transfer your Personal Data to other countries, we do so on the basis of Standard Contractual Clauses.

You may request a copy of our Standard Contractual Clauses using the contact details provided in Section N below. For further information on the third party data processors outside of the EEA and to obtain copies of our data protection agreement with them, please contact us by using the contact details provided in Section Nbelow.